What Is Churn? (How to Fix It)
▸▸ How to Build a Business You Don’t Grow to Hate: https://www.youtube.com/watch?v=7PDn091o6_E&list=UULFA-mWX9CvCTVFWRMb9bKc9w&index=6
▸▸ Get My New Book (Buy Back Your Time): https://bit.ly/3pCTG78
▸▸ Exclusive Resource: The exact flow, design and copy you need to save cancellations and learn why customers cancel. Get the Cancellation Capture System™ here: https://hubs.la/Q01tfDN10
Nothing hurts more than losing customers you fought so hard to win in the first place. In this video, I share the three-step formula that will help you achieve zero churn for your business. Let’s get into it!
Instagram: @danmartell
Twitter: @danmartell
====================
Contents of this video:
====================
00:00 – How Churn Kills Your Business
00:37 – Why your business needs a cancellation flow
01:25 – Why you need to do a clickstream analysis for your product
04:00 – How “Time to First Value” reduces churn
05:49 – 3 steps to master churn reduction in your business